Sunday, September 02, 2007

Customer Service - At the Bank

Week 1

Me: "Hi..I need a new Netbanking PIN"

Bank: "Sure Sir...please fill this form. You will recieve it in 4 working days"

Week 3

Me: "Hi..I still haven't received my new Netbanking PIN"

Bank: "Sure Sir...please fill this form. You will recieve it in 4 working days"

Me: "I already filled that form...It's been 2 weeks"

Week 5

I call up the support desk and after spending 20 mins on the phone, get my new phonebanking and netbanking PINs.

Week 8

The door bell rings. It's the courier guy!

The envelope says Private and confidential.

Uhhhhh!?? Another netbanking PIN?

Even better!

"We are pleased to have you as our esteemed customer. We have regenerated your ATM/ DEBIT CARD PIN as requested!!!!"

Pfffff!

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